FAQ
- How do I contact customer support?
- What are the Minimum System Requirements for AVC?
- What are I.T. best practices?
- How can I make sessions accessible from my organization's website?
- How do I reset my password?
- How do I change the session name, date, time, or other details after it has been published?
- Why does the AVC Activation Window state "There are no subscriptions available for this user"?
- Which AVC license do I choose in the Activation Window?
- Why won't a session publish?
- How do I unpublish a session?
- Why is a session web page displaying “UNAUTHORIZED ACCESS”?
- What are the best practices for live streaming?
- How do I turn off the "CTRL + Click" requirement for opening hyperlinks?
- How do I copy a portion of my audio recording?
- Why won't my agenda save changes or close when I exit a session in AV Capture?
- Why does my time stamp include extra text?
- Why won't related documents open when I click their hyperlinks online?
- How do I check my AV Capture software version?
- Why is a comments section included on the session view page?
- Why is there a purchase media button on the session view page?
- How much does it cost to add video?