Why won't related documents open when I click their hyperlinks online?

This is most likely because the linked document has a "+" in its filename, which the PDF viewer or web browser cannot handle.

To resolve this issue:

  1. Launch the AV Capture desktop app.
  2. Remove any applicable related documents from the session.
  3. Remove associated Link Document hyperlinks from the agenda.
  4. Via Windows File Explorer - rename the files in their original locations.
  5. Re-import the renamed related documents.
  6. Recreate the Link Document hyperlink(s) in the agenda.
  7. Re-publish the session.


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