This is due to the session being marked as Private. You cannot view a private session online using the link in the New Session Published email. When you make a session private, you can only view it online by logging into your AVCA online portal, via the AV Capture desktop app, or using a web URL that includes a special authorization code.
Steps to share a private session (using the URL with the authorization code):
- Open AVC.
- Select (i.e. single-click) the desired session in the Browse Sessions window.
- Click the View Online button in the toolbar. This will open your default web browser to the session web page. The web URL includes the authorization code.
- Copy the URL (top of web browser).
- Paste the URL into an email. The recipient of the email will now have access to the private session.
Alternatively, if a session was mistakenly marked as Private, perform the following steps to make it available to the public:
- Open AVC.
- Select (i.e. single-click) the desired session in the Browse Sessions window.
- Click the Edit button in the toolbar. This will open the Edit Session Details window.
- In the Edit Session Details window, un-check the Private checkbox.
- Click Save.
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