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Why is a session web page displaying “UNAUTHORIZED ACCESS”?

This is due to the session being marked as Private.  You cannot view a private session online using the link in the New Session Published email. When you make a session private, you can only view it online by logging into your AVCA online portal, via the AV Capture desktop app, or using a web URL that includes a special authorization code.

Steps to share a private session (using the URL with the authorization code):

  1. Open AVC.
  2. Select (i.e. single-click) the desired session in the Browse Sessions window.
  3. Click the View Online button in the toolbar.  This will open your default web browser to the session web page.  The web URL includes the authorization code.
  4. Copy the URL (top of web browser).
  5. Paste the URL into an email.  The recipient of the email will now have access to the private session.

Alternatively, if a session was mistakenly marked as Private, perform the following steps to make it available to the public:

  1. Open AVC.
  2. Select (i.e. single-click) the desired session in the Browse Sessions window.
  3. Click the Edit button in the toolbar.  This will open the Edit Session Details window.
  4. In the Edit Session Details window, un-check the Private checkbox.
  5. Click Save.

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